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Jul 1, 2012 | 11:47 pm

#2

ExpertFlyer Voice

Company Representative - ExpertFlyer

Join Date: Jan 2005

Posts: 2,924

Quote:

Originally Posted by MauiTigerShark

I'm tying to work out a OW RTW trip at the moment and have noticed that EF, for some reason, isn't showing the QF LAX-SYD direct flights when you look for award availability. They're there when I search flight availability but all I see is routings via BNE and occasionally MEL when I do an award search.

Anyone else seeing this? Or is this an issue that I just haven't heard about?

(note: Just to be clear, I'm not saying that the awards are showing at 0, I'm saying the flights aren't showing at all.)

This has always been the case. As noted at the top of the Award & Upgrade results page for a QF award search: "A flight will only be returned by Qantas if it has an Award class that has availability greater then zero."

When there is availability in an award class, it will show:

Results from ExpertFlyer.com

Code:

Awards & Upgrades Search
Departing LAX on 05/02/13 12:00 AM for SYD
Flying QF  on booking class P U Z X     

                                              Frequency                                                    
Flight        Stops  Depart             Arrive             Aircraft  Reliability     Class Description                      Code  Seats
0 Connections
QF 108        0      LAX                SYD                744       Unavailable     Economy - Award                        X     1
                     05/02/13 11:50 PM  05/04/13 7:40 AM             71% / 22m

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