FlyerTalk Forums - View Single Post - Problems in expertflyer seatmap
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Old Jul 1, 2012 | 9:15 am
  #10  
phlashba
 
Join Date: Oct 2006
Programs: LAN, AA, SPG
Posts: 1,965
Originally Posted by correctioncx
For the POS I'm talking about the inventory and not seat map. There r too many inconsistencies noted and not just one example we can provide u. U guys need to have a better POS search function. Also there r FREE tools out there eg KVS so please do not think we r 100% reliant on your service. the past few times I emailed u guys the replies were been rude and just blame on this is the information the airline provided us - this included blatant incorrect timetable info.
I am glad to hear somebody else say it. As a paying "Premium" subscriber I have also been shocked at the rude responses sent by Expert Flyer's "customer service" in response to my queries. In any case they need a course in Customer Service 101.

Last edited by phlashba; Jul 1, 2012 at 12:44 pm Reason: error
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