Originally Posted by ExpertFlyer Voice

It would be helpful we could have a specific example where you can point out the specific seat you have reserved that is showing as Blocked instead of Occupied. Yes, it is the information the airline is sending us, however there may be a subtle difference in the attributes of the seats that we can use to change the indicators, which is why we need a specific example.

POS doesn't apply to Seat Maps, it applies to Flight Availability with which we do offer a USA and UK POS.



Actually, we have to pay for every search that is performed by our users, the data is not free and far from "close to nothing". Please don't make assumptions about how our systems, or the airline reservation systems we get our data from, work. Getting accurate and consistent data from airline reservation systems is not straight forward or simple and something we continually work at.

We pay for access to various airline reservation systems which is why we have the in-depth data and unique services that we do. This allows us to get airline data from a choice of systems and one system can have better data for one airline then another. This is why we use our customer feedback to refine how and where we get our data for each search, but we need specific examples to help us do that, so please post or email us that information. Thank you for your help.