Originally Posted by
susiesan
At your meeting with Citi, did you mention to them that one reason people may not be applying for their AA cards and are dropping them is the lack of premium cabin award seats on AA metal for international destinations? When my Citi cards come up for annual fees, I plan to cancel them for this reason. I am applying for, getting, and using Chase products because of Ultimate Rewards/UA affiliations and more award seats. I am a very heavy spender on credit cards and used to put all spending exclusively on AA Citi cards, but not anymore. My Citi card usage has been highly profitable to them. Now it will be profitable to Chase.
I did not as they really have very little contact with one another. Several weeks ago Citi Card reps were telling people if they closed their credit cards they would lose all their AA miles. We had to go to the head of AAdvantage to get that straightened out and then it happened to a reader again 10 days later. When I talk to them again I'll mention it but really think that is not a Citi issue. Should get up I a retention bonus or two though