FlyerTalk Forums - View Single Post - (Call Complete) I have a call w/ Martin Hand SVP Customer Experience this week.Topics
Old Jun 29, 2012 | 10:23 am
  #216  
TIMOS
 
Join Date: Aug 2006
Location: Los Angeles, CA
Posts: 522
Update. Waiting to hear back as to when we will talk. I Sugegsted yesterday or today and have not heard back. I hope he hasn't cancelled on me after seeing this thread!


I compilied a list of my personal issues and the universal ones most people seem to mention.
I also have some question for him.

At the end of the cal I will suggest he reads this thread. If nothing else it will help United understand their best customers and ultimately help them build a better airline and business.

I'll report back once (IF! the cal happens!
TIMOS is offline