@jazzsax - indeed "you get what you pay for". I love my T+ M flight passes - high fare class, not too many credits needed to upgrade, high upgrade priority. But I have noticed that the flights are very full on the upgrade list. Sometimes I ask the concierge and they just say "wow, that's a crazy list", but often I'm near the top due to the M class fare. You have to game the system - I would never consider purchasing a M class fare to Europe (on purpose, I had to buy one this year because a flight was sold out) but on the Flight Pass East-West connector it's a great deal. You should also be prepared to spend some extra cash if you want to sit up front ("in the big seats"). Of course, I think the prices on YYC-YYZ are a rip-off (no doubt about it), but on the other hand some routes (YYC-ORD comes to mind) have quite reasonable Z fares which I am prepared to pay for.