FlyerTalk Forums - View Single Post - United CFO Rainey Implies Certain Elites were "Over Entitled".
Old Jun 18, 2012, 2:16 pm
  #1514  
Clarkcc1
 
Join Date: Oct 2007
Programs: UA 1K 1MM / AA PP, Marriott Lifetime Gold
Posts: 949
Originally Posted by UA-NYC
I'm not sure if the "love" Silvers - they tolerate them, and they clearly don't want any more of them

Now if we want to talk about "not liking" any elite level, 1K surely rises to the top.
Agreed.

I'm guessing the next step is another modification in the boarding process:

1) Chase credit card holders (clearly the most important customer now)
2) General OnePass members (sorry, Mileage Plus)
3) *S/Silver
4) *G/Plat, etc
5) 1K/GS
6) everyone else

Would keep those pesky actual 'frequent fliers' out of the way for the most profitable customer: CC holders and kettles.
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