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Thread: Hyatt - Best Rate Guarantee - Experiences - MASTER THREAD - WIKI
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Old Jun 15, 2012 | 9:46 am
  #191  
suite2suite
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15 Years on Site
 
Join Date: Sep 2010
Programs: Hyatt diamond
Posts: 646
Originally Posted by RTW1
Another stupid one (first time I tried to use the BRG)

Grand Hyatt Berlin: Hyatt rate €190
Booked for 3 nights so I was able to use the FreeTime offer (3rd night free), so total of € 380 for 3 nights = € 127 / night.

  • Hoteltravel: €101 + €17 tax = € 118 (denied as mentioned before due to tax and (free) account required when booking).
  • Agoda: €147 (denied with claim that my Hyatt rate would amount to € 127 due to the free night).

So I will now cancel my FreeTime reservation and book at the daily rate which is also €190/night and BRG the Agoda rate. My final rate will then be €118 and I will get credited 3 nights instead of 2.
Or book one night (with the BRG) so I can at least earn my stay credit and book the rest with Hoteltravel. The Hoteltravel rate even includes breakfast!

Again the BRG is useless and a pain to have to jump through hoops to get a rate that is offered on the 3rd party websites.
On the 3rd night free (deducted at check out) You should always get credited for 3 nights and not 2. It is not considered an award.
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