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Thread: Virtual Concierge
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Old Jun 13, 2012 | 4:28 pm
  #2  
TimF1975
15 Years on Site
 
Join Date: Dec 2009
Location: ORD
Programs: Hertz Presidents, UA Plat, IHG Plat, MR Plat, HH Gold
Posts: 423
Originally Posted by CSBM
When I receive this email (I'm platinum) regarding an upcoming stay and I make a few requests, do they actually listen or read these comments???

Or ...


Am I better off calling the actual Concierge at the hotel?


CSBM
I've only responded a few times. I have always gotten a personal response.
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