Originally Posted by
qwest01
Since this problem only seems to occur on that specific property - the Fairfield Suites at San Jose Airport for my account - I suspect that there is in fact nothing wrong with your account profile. I get the error when I look at the deals for that property but all others I try are OK.
As I said, it appears on other property pages too. And not every property's Find page even offers the MR account recap so there's no message presented there. My guess is if they figure it out for this one, it will apply to the others (I'm hoping they have some sort of source code library they pull from and not invent the wheel for each property).
Bottom line, should bad coding be acceptable? If they keep saying there is something wrong when there isn't, when will I know if there is?
And should that response be acceptable for any customer support organization?