Originally Posted by
sbm12
If they cancel the flight on you I cannot see how they are not obligated to fully refund what you've paid. The difference between voluntary and involuntary changes should be readily apparent.
That is exactly what UA if offering him/her. The problem with these certs is that they are not treated as payment towards the full ticket price but the discount on the base fare. So the poster is getting back everything they paid but they will not automatically return the cert.
Last edited by todorovic; Jun 11, 2012 at 11:05 am