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Thread: Q about ticket cancellation/refund/credit
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Old Jun 10, 2012 | 10:48 am
  #6  
gesmith10
 
Join Date: Jan 2011
Location: LHR
Programs: AC*SE
Posts: 203
Originally Posted by plgplg
I bought a Latitude fare ticket online on the AC website. If I cancel the ticket online, and then book a new ticket, will I be able to use the credit from the cancelled ticket to pay for the new one, online? ... or will I have to talk to an AC agent?

Only reason I ask is that (as you know) doing stuff online will take me 2 min whereas talking to an Agent will take more like 20-30 minutes.

Thanks
You can cancel online. I cancelled a latitude with an agent a couple weeks ago and had an emailed credit confirmation 60 seconds after I hung up. Took her 45 seconds to cancel.
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