Originally Posted by
NeoOfTheCRS
i went today to redeem a customer appreciation certificate with a serial number and the website no longer accepts serial numbers and just has it as a thank for submitting your problem form
This got me scared as I had 1 unredeemed PSOA card so I just went to the website and redeemed as usual. The PMUA flight was in late May and cards were given out to all F pax because of IFE issues.
AFAIK the PSOA cards are still given out on PMUA flights, but not PMCO. Does this agree with the experience of others?