FlyerTalk Forums - View Single Post - Beware : the difficulty of using the UA e-certificate
Thread: Beware : the difficulty of using the UA e-certificate
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Old Jun 4, 2012 | 2:19 pm
  #3  
100% Green
15 Years on Site
 
Join Date: Sep 2008
Programs: UA 1K, Marriott Gold, Hilton Gold, Starwood Gold
Posts: 956
Were they issued pre 3-3 by United? If so, you probably don't have the PIN to use them online. This happened to me and it took over two months and about 10 phone calls for United to process them correctly.
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