Originally Posted by
tide
Does anybody know you key-in the alpha part of the new UA MP number? PMUA numbers were all numeric so no confusion.
e.g. do I dial "12" to represent "AD"? I find that when I do so, it seems to send me to a queue with a long wait (minutes).
I'd rather not have to say my number aloud.
It is 23 as per the phone keyboard.
That seems to work almost all the time and it then gets me to the zip code for confirmation = > agent in seconds