Originally Posted by
jedijood
Also, I checked in person at both hotels and then phoned in the next day telling them I had to rush out and left the keys in the room. Both front desks said there would be no issue.
Did they mean no issue in general, or did you specifically ask whether promo points would be an issue? I just wonder if their software has a field for noting HOW a guest checked out, but often employees are too busy to set it properly.
Thanks.