Originally Posted by dapet

No, I think you do communicate your point. I believe that the community does not want to get into the same pissing contest that happened last year with American Express over the additional users for 10K MR point and the other promo regarding using your AmEx card 15x in a month to get 10k MR a month for 5 months. There were other big disputes over multiple offers which were disavowed by the card company and the whole thing was not pretty.

I for one did not get in on any previous British Airways promo's. Mine was a first application. In the instant case I applied for the 100k offer which required a big spend to get the second 50K point. The better offer was run almost simultaneously with the the one I applied for and awarded 100k points without that big spend.

Chase has had a standing procedure that they would upgrade a card applicant to a better offer that exists for a Chase card within 90 days of application. If Chase now refuses to give those people who took the poor offer, because they didn't know of the better one they are abandoning their high road position and are really no better then AmEx who simple took a hard position by refusing requests for an increased bonus based on the fact that the person was not targeted even though an AmEx CSR said that the promotion applied to that person. Chase was the clear winner when AmEx did that because a lot of people moved away from there use of AmEx cards and I suspect fewer applied for AmEx cards. Chase should continue to follow it's establish policy and honor a request for the better offer if it came on board with in 90 days of the application and a request for those additional points is timely made.