FlyerTalk Forums - View Single Post - United CFO Rainey Implies Certain Elites were "Over Entitled".
Old May 23, 2012, 10:45 am
  #1019  
AeroWesty
 
Join Date: Oct 2004
Location: PDX
Posts: 2,284
Originally Posted by wcj1
it is still relatively early in the new system to really tell patterns.
Originally Posted by exerda
One possible explanation is that there are less Silvers and/or less Silvers booking UA now due to the reduced benefits--therefore, the remaining ones do have an easier go at getting E+.
Good points. UA does have the actual numbers, while we don't—it would be interesting to see what those "higher percentages" are that UA Insider referenced as a counterpoint to majortom's experiences.

Below is Shannon's quote, bolding mine:

An example of this is when our Premier tiers get access to Economy Plus seating. This change has materialized into a meaningfully better experience for our Gold members and above. In fact, in markets that have the highest proportion of Premier flyers, a higher percentage of Premier Platinum and Premier Gold members are getting access to Economy Plus (comparing February 2012 to April 2012, and comparing April 2011 to April 2012), while the percentage of Premier Silver members sitting in Economy Plus hasn’t decreased meaningfully. Some of those Premier Silver members may be choosing to purchase Economy Plus seating, but, in general, Economy Plus seating remains available at time of check-in.
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