FlyerTalk Forums - View Single Post - United CFO Rainey Implies Certain Elites were "Over Entitled".
Old May 23, 2012, 9:59 am
  #1007  
wcj1
 
Join Date: Feb 2001
Location: Montebello, CA, USA
Posts: 2,365
Originally Posted by AeroWesty
Go back to what UA Insider said. The implication was that Golds and above were seeing a higher ability to get seated in E+, without there being a demonstrative decline in Silvers being seated in E+, while admitting some may be getting there through purchasing E+ rather than waiting for T-24. Both statements can't be true, when you think about it.
I too thought both these statements cannot be true, however:

"a higher ability to get seated" - that sounds like saying only that more seats are available for Gold+, not that they are actually sitting in them. Especially if the number of Silvers in E+ is the same. I think that "a higher ability to get seated" sounds like spin in a way.

On the flip side of this though, it is still relatively early in the new system to really tell patterns. When UA switched from e500's to complimentary upgrades, we scored a bunch of those as Premiers in the early days (for previous booked reservations, you had to have an agent touch your res or you wouldn't be added to the queue), and then our percentages dropped substantially once the system was in place for awhile.
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