FlyerTalk Forums - View Single Post - United CFO Rainey Implies Certain Elites were "Over Entitled".
Old May 23, 2012, 9:50 am
  #1006  
mre5765
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Join Date: Sep 2007
Location: SJC, SFO, YYC
Programs: AA-EXP, AA-0.41MM, UA-Gold, Ex UA-1K (2006 thru 2015), PMUA-0.95MM, COUA-1.5MM-lite, AF-Silver
Posts: 13,437
Originally Posted by Fredd
It would make some sense for UA to exclude the newly designated "Million Milers" from the list. First, there are a lot more than there used to be. Second, IMHO UA deliberately cheapened that meaning.
The irony is that UA took away benefits from all elites and most MMers, but then added entitlements to the MM program that no pmco or pmua was asking for. E.g.

pmco 1MMers didn't ask for lifetime gold.

pmua 1MMers didn't ask for companion status.

And given that UA showered its members with life time miles on Dec 31, UA "over entitled" a vast number of members and their companions.

Originally Posted by njcommodore
Didn't UA close the red carpet after the initial 1K/GS/F boarding? CO left the blue carpet open during all of boarding, allowing elites to board whenever we chose. I'll take 10-15 more minutes in the club over being forced to get there early.
It was a mixed bag. Official written policy was that 1K/GS/F/J could board through the red lane at any time, but reports were that some GAs closed the lane once group 1 was called. I never experienced that though.
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