Originally Posted by
GUWonder
The dedicated 1k channels of communication are more or less gone for many 1ks -- no matter how characterized, the 1k channel of communication is nothing like what they used to be at this time last year -- they are a shell of their former self and the notion of it being "dedicated" is rather gone despite the apologetic lines being tossed about to try to defend COdbaUA.
The 1k priority boarding is also no longer handled in the manner it used to be and is also worse than it was at this time last year.
UA is also failing 1ks on companion upgrades in a way now that was not the case even earlier this year -- it is worse now than it was for most of the 1st quarter of this year.
UA is routinely failing to be as good for 1ks this year as UA was at this time last year for 1ks, and that undoing of 1k service has manifested itself with check-in handling, security line processing, boarding practices, call/email handling, and upgrade handling (including upgrade handling for companions).
No amount of pro-COdbaUA spin is going to disappear the history of COdbaUA failing 1ks now in a way that was not the case at this time last year.
63,000 posts and then this?
Please, you are doing a disservice to the FT community and the random few others who may stumble in here.
If YOUR experience is worse than last year, I'll buy that and continue to hope it gets better for you.
But please don't take your experience and try and extrapolate that to the experience of all UA elites.
Originally Posted by
njcommodore
Anyone who thinks UA will have a huge drop in revenue over changes to MP isn't over entitled, they're delusional (or self absorbed).
Sell the stock short today then. Let us know how much money you make when they announce next quarters results.
Originally Posted by
JBEagle1000G
I partially agree, as a realist, there's going to be a likely gradual decline in revenue.
Per Mr. Rainey's comments, I believe a gradual decline in revenue is a part of their plan. Capacity has gone down 6% since 2006. China market currently has 'too much capacity', and we should expect to see reductions.
The new United does not want to chase market share and revenue.
They want to be a profitable, viable airline and are making the changes required to achieve this objective.