FlyerTalk Forums - View Single Post - United CFO Rainey Implies Certain Elites were "Over Entitled".

May 23, 2012, 7:11 am

#950

kungfuflyer

Join Date: Jun 2011

Location: Metro NYC

Programs: MP 1K, Air Canada Elite, Avis First, Marriott Gold

Posts: 7

Quote:

Originally Posted by halls120

I agree that UA won't experience a "huge" drop in revenues directly attributable to the changes to the MP program. UA may still be #1 in passenger count when the dust settles, but it will most likely never be the airline that pmUA and pmCO were when it comes to producing a pleasant customer experience.

I disagree. Virtually all of my UA flights are 20-25% more expensive than the competition. This is a price I gladly pay for the perks as a 1K. Take the perks away, and I'm gone. All it will do is force UA to lower their fares!