Originally Posted by
njcommodore
Anyone who thinks UA will have a huge drop in revenue over changes to MP isn't over entitled, they're delusional (or self absorbed).
I agree that UA won't experience a "huge" drop in revenues directly attributable to the changes to the MP program. UA may still be #1 in passenger count when the dust settles, but it will most likely never be the airline that pmUA
and pmCO were when it comes to producing a pleasant customer experience.