Originally Posted by
Austinrunner
It's not robbery if you agree to pay it.
I was using a turn of phrase. But, if you want me to put it another way, ok. It's a disgraceful way to run an award program and BA should be forced to advertise, in a VERY BIG font, that redemptions on their airline are anything but free.
The fact is that there are thousands of leisure travellers out there who have no idea that, when it comes to redeeming their miles on BA, they're going to be asked to pay outrageous fees. People should be made aware of this before they even join the loyalty program so they know that what their saving up for isn't a free ticket at all (because that's what they think it is). That way they can make an informed decision when choosing which program to collect miles for without being expected to read the fine print.