FlyerTalk Forums - View Single Post - United CFO Rainey Implies Certain Elites were "Over Entitled".
Old May 21, 2012, 9:45 pm
  #826  
cdfinney
 
Join Date: Feb 2010
Location: SFO
Programs: Delta DM, HH D, Starwood Plat, Hertz PC
Posts: 87
Why did you have to bring up coffee? No more Starbucks. Sorry i digress. I really like your analogy tho.



Well, say you always go to a deli on your way to work to buy lunch. The deli you choose always has free coffee - in fact, that's one reason why you choose that deli and not another one. One day new management comes in and says the free coffee is too expensive, now you have to start buying it. Yeah, maybe there was an "entitlement atmosphere," but in the absence of free coffee, the fact is that you'll stop going out of your way to buy your lunch at that particular deli unless there is some other very compelling reason to do so.

In my little parable, there isn't.[/QUOTE]
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