Originally Posted by
Richelieu
Indeed but let's help the poster anyway : for me, there's a link right by the reservation summary, "special order..." where I can get to the page you're looking for. Is the linking missing for you or the page displayed different?
Thanks for helping me finding the link Richelieu. You are correct: I found a link that offered a single option for room upgrade under "special order", along with offers for beer, birthday cakes, late check-out and such.
In the end I chose to use a link in the reservation conformation e-mail to request e-standby upgrade. The e-mail link offered multiple and very detailed choices of room categories compared to the "special order" link. I'll use both options in the future. Thanks again for help.