Disappointing. I am definitely in "wait-and-see" mode with Marriott. For the most part, over the years, Marriott has done right by me. Recent trends relative to the competition have me entertaining ideas of splitting business further (which I have already started).

Too many hotels follow the letter of the law and do the bare minimum. I don't expect much, but I do expect some basic consideration of my status when assigning rooms. Not sticking an elite member with a room facing a wall, next to the ice machine on the ground floor should just be a given. But it happens, and now (in many hotels) simply putting me in a room that doesn't have an obstructed view could very well be an "upgrade" and not simply "common sense"....

As with anything, time will tell.....