just finished a weekend stay at the Hua Hin Marriott before it deflags next month......... although I had a pre-arrival upgrade to a beachfront room, upon checkin the FOM informed me they had upgraded me further to the Presidential Suite, with its own jacuzzi, as a beach party might disturb me........... both the pre-arrival and upon arrival upgrades provided WITHOUT asking....... so notwithstanding the stated policy there are a few properties that still know how to take care of its regulars
Originally Posted by
Thisisit123
Maybe I missed it before, but scanning MR today I noticed the following under the terms and conditions:
For Platinum Elite members, the best way is up! So every time you check in, we'll do our best to upgrade you - at no additional charge - to our best-available guest room in the next room category level. Suites are excluded.
While some Marriotts who truly appreciate elites would have no trouble upgrading elites to the best available room regardless of category, I can think of quite a few where even getting any type of upgrade is a struggle.