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Old May 9, 2012 | 6:08 pm
  #49  
GrizShel
20 Years on Site
 
Join Date: Apr 2005
Location: Mid-Atlantic
Programs: AA Plat, UA Silver, DL Silver, Marriott Titanium, etc.
Posts: 4,214
This is one of those examples (there are several) where I think Marriott's lawyers have taken over and made a policy confusing. The fact is that many properties cheerfully upgrade me to suites whenever they can, usually without me asking. I appreciate this very much but I don't feel entitled to suites - I know that's not an official benefit. That is what I think (and hope) Marriott was trying to dampen - that we not feel entitled to suite upgrades. But much like the weekend breakfast fiasco a couple of years ago (a memo went out and properties took it as an order to stop offering comped breakfast on weekends) this sort of language could be twisted into properties saying "Oh its Marriott policy to not upgrade you to a suite, we'd get in trouble if we did (which is exactly the type of response I got when I asked a few properties why they terminated the free weekend breakfasts for Platinums).

I will continue to come back more to properties that treat me more special than others - I'm just a sucker for that kind of treatment.
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