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Old May 9, 2012 | 4:12 pm
  #46  
ohmark
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20 Years on Site
 
Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,485
Originally Posted by CJKatl
You cut off the "IME" that was immediately before the statement you quoted, but it still leaves me wondering how you can "absolutely disagree" with what I claimed to be "in my experience." Are we having these experiences together? If not, how can you absolutely disagree with my experience?

If a hotel chain rewards program is causing people so much angst, then perhaps it's time to switch programs.
Sorry, I saw your second IME, but missed your first.

Suggestions that customers who don't like whatever policy is being discussed hit the road, are usually the last bastion of folks who have nothing better to offer, and I 'm surprised you went there. Nevertheless, I'm sure the many folks posting in this thread are grateful as to your concern over their "angst."

I'll trying to be helpful here by explaining that one of the major purposes of FT is so to discuss issues exactly like the issue being discussed in this thread. That is the impact of Marriott's change of language on its website as to a policy of high importance to regular contributors to FT. The tenor of some of the posts seem to change when it was correctly reported here that Marriott's manager in charge of the elite program was flat out asserting that there was no change and reports to the contrary were false, a claim backed up above by Socrates.

Reading different perspectives here, including those one disagrees with, such as yours, is interesting and sometimes educational, and even causes some of us to occasionally re-think our position on something. Telling people to butt out if they don't like whatever the policy being discussed is seems very contrary to the spirit of FT.
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