Originally Posted by
slowly
Here's quote from 2010 T&C:Room Upgrade
When you check in, we’ll upgrade you to our best-available guest room at no additional charge. Not available for suites, Marriott Vacation Club International or Horizons by Marriott Vacation Club. For Residence Inn and TownPlace Suites, upgrades from studio to 1- or 2-bedrooms are not guaranteed.
Slowly, thank you for your time in researching this. To say that Marriott is screwing us over at every turn seems like a fair assessment these days. And they cover up and backpedal and delay...and think we're stupid.
Marriott, what say you?