Originally Posted by wolf539

Date: May 8th 2012
Status: PLT
Fare: X (500 mile upgrades)
Flight: AA2419

What happened: Upgraded to first class on a 763 DFW-LAX unfortunately the armrest adjacent to the wall/window was broken and there was food in the audio jack so no audio during the flight. No other available seats due to full flight.

Compensation offer: 10,000 miles within one hour of report