Originally Posted by
VickiSoCal
On facebook they are claiming this is no change to their policy. Does anyone have a screen shot of their old policy?
Wow, soon they'll claim that we've always been at war with Eastasia…
Here's quote from 2010 T&C:
Room Upgrade
When you check in, we’ll upgrade you to our best-available guest room at no additional charge. Not available for suites, Marriott Vacation Club International or Horizons by Marriott Vacation Club. For Residence Inn and TownPlace Suites, upgrades from studio to 1- or 2-bedrooms are not guaranteed.