The example that the guy from the "Business Travel Coalition" uses is pretty dumb.
"The traveler can e-mail a request for tickets to Philadelphia, for example, and end up on a flight to Philadelphia, Miss., not the intended destination," says Kevin Mitchell, of the Business Travel Coalition.
Pretty hard to book a ticket to Philadelphia, Mississippi considering that the city has no commercial airline service. There are tons of better examples but this guy has to pick this one?