Originally Posted by
Himeno
Could part of the extra fee when calling the RTW desk vs the online tool be related to the fact it is calling the RTW desk - ie: charging a phone booking fee?
Such fees shouldn't be included in the quote, and at any rate should be something like $15 or so (EXP are exempt).
Originally Posted by
Gardyloo
In my experience the AA rates desk (which I believe is no longer in Dublin as that office has been/is being closed) tends of late to include more BA YQ charges than you may see online. I'd query them about the fuel surcharge numbers - YQ or YR in the "taxes" - to see if that's the case.
Also make sure that any LHR transits are noted as such by the RTW desk and not inadvertently being treated as stopovers, thereby incurring UK APD fees.
Good advice. If the AA RTW desk has more YQ or YR than you see online, will they remove it when challenged, or are you stuck with it? I know they will correct APD charged in error on LHR connections (happens sometimes, especially with an overnight stay <24 hours).