Originally Posted by
JonIND
Have you tried clicking the "Add E-mail Address and Request Receipt" link and entering your e-mail address? That should both update the receipt on the web site to reflect your current itinerary and send you a new copy via e-mail.
I'm not sure whether the new receipt will properly show the add/collect, but it's worth a shot. My experience has been that reissuing a receipt in this manner does cause it show add/collect for upgrade copays (under an "Additional Charges" heading right below the Fare Rules), but I'm not sure about a fare difference.
I tried it, and it did give me a current receipt (with the correct dates) but not the additional collection.
UPDATE: I got a response to the email I sent yesterday. It had an attachement with a receipt showing the amount I requested. So I'm satisfied with the <24 hour response time (and no $20.00 payment).
Dear Mr. TarheelNJ,
04/27/2012
RE: Copy of travel ticket per request
Attached you will find the United Airline ticket copy per your request. Please note the enclosed copy contain information such as: the name of the passenger; date and place of issue; amount of the ticket; ticket number form of payment; usage indicator; and origin and destination of travel.
Thank you for choosing United Airlines. If you have any further questions please contact us @
United Airlines –
ATTN: (name withheld)
P.O. Box 4607
Houston, TX 77211-4607
Fax: 713-324-3200
[email protected]