FlyerTalk Forums - View Single Post - Why Fare Discrepancy Between Online Planner & RTW Desk
Old Apr 27, 2012 | 1:08 am
  #3  
Himeno
 
Join Date: Jul 2007
Programs: QFF
Posts: 5,304
Originally Posted by MiamiPrep
Tried to book DONE04 ex-AMM online. Got to the pricing page but unable to ticket after entering CC info.
So the tool still isn't fixed? This bug has been known about for some time. It appears to be caused when it gets sent to AA for ticketing and the first flight isn't an AA operated, AA coded flight (so mostly starting with JL or RJ).

When I set up itinerary over the phone with RTW desk, pricing is $500 more.
They did the same thing to me last year.
I had an ex-ICN DONE3 (ICN-NRT-DFW-ANC-DFW-ATL-ORD-SFO-JFK-FCO-MAD-LHR-DXB-LHR-SIN-HND-GMP) which failed to ticket via the tool. Ended up setting up the booking with the AA RTW desk and using a travel agent in Canada to ticket. AA quoted $400 more then the tool had. http://www.flyertalk.com/forum/onewo...confusion.html
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