Hello all, quick question:
I have not used my MP account since late last year (am German, and seldomly used MP) and today logged in for the first time since the merger. To my dismay I do still have my lifetime miles, but all other miles are simply gone, and the account history for 2011 is completely empty.
I still do have an email account statement from Sept. 2011 stating my active mileage account and expiry date (Feb 2013!).
Has that happened some times? Is that just a really bad glitch? Would I call or write to them about that?
Thanks