Originally Posted by
dtsm
I access gmail on my computer via the web, and was referring to accessing it via the 2 step verification process. I don't use Outlook so unfamiliar with how it would work. On my iPhone, it is a device-specific password but I thought OP said his parents don't have smartphones?
I was referring to jsnydcsa's scenario, where his parents use Outlook to access Gmail. In that case, you'd use a device-specific password for Outlook to access Gmail.