Originally Posted by
Stumblefoot
You're exactly right Mike. I talked to a CSR about 12:45a EDT last night and they said the system didn't record the earlier flight.
Now, check this one out...
I decided to change my flight and even though it was the same day as my flight in New York, since the CSR was in MKE, she couldn't make the change without incurring a change fee and fare difference. She literally told me to call back in 15 minutes.
I continue to be amazed with Frontier's systems.
Hahaha wow. I know I try to give their software guys the benefit of the doubt, but some of these things are just amateur.