Originally Posted by shadesofgrey1x

I called yesterday, to Citi CS, on the question of AAward travel booked this year before the enhancement. I was told it definitely was for the entire calendar year even though the benefit was only added recently. I had a Feb redemption. I was told eventually I would get the miles but, they were unsure if the 6-8 week window would be from my redemption date or from the date the benefit was added in my case 3/31, I have an AA AMX. The CS Agent said she had been told nobody has received the 10% back. The window for the miles to drop has not elapsed yet because the benefit has not been around long enough. However, the miles eventually will drop.



Has anyone had experience to the contrary?