FlyerTalk Forums - View Single Post - March 3rd, 2012 System Integration Master Thread (PSS)
Old Apr 21, 2012 | 2:03 pm
  #3123  
exbayern
15 Years on Site
 
Join Date: Sep 2006
Posts: 6,964
I'm still missing about 1/2 my partner mile flights (and on the sweeps thread that appears to be quite 'normal')

And we are apparently all a bunch of whingers, according to a 1K agent. He claims that UA just reported internally that they have a 98.6% compliance rate for maintaining upgrade priority correctly since 3/3. :rolleyes: When I pointed out that I am still waiting for miles to post more than one month later (as are many of us), he said that we just have no idea how the system works, and that it is working absolutely correctly.

The issues we continue to face are challenging enough without being told that we are wrong, and that things are fine. If this is 'fine', and if this is the way things should work, then they will lose more customers.
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