Originally Posted by
econjon
Might be a stretch, but the email I got stated the 4 new benefits where each one had its own footnote. The first two stated "This benefit is valid for travel booked and ticketed on or after April 2, 2012. If your credit card account is closed for any reason, this benefit will be cancelled. Eligible Citi® / AAdvantage® cardmembers " BUT, the 10% back benefit and the $30K spend had no date restrictions. I booked 130K tix before April 2 and would love to get 10K back!
I called yesterday, to Citi CS, on the question of AAward travel booked this year before the enhancement. I was told it definitely was for the entire calendar year even though the benefit was only added recently. I had a Feb redemption. I was told eventually I would get the miles but, they were unsure if the 6-8 week window would be from my redemption date or from the date the benefit was added in my case 3/31, I have an AA AMX. The CS Agent said she had been told nobody has received the 10% back. The window for the miles to drop has not elapsed yet because the benefit has not been around long enough. However, the miles eventually will drop.
Has anyone had experience to the contrary?