Good Afternoon Mr Embrey,

My name is Gemma and I work for Sixt UK Customer Service Team. I am sorry to hear of your disappointment and would love the opportunity to look into your issues further.

Please could you email me ([email protected]) some further details of your rental. Ideally the reservation number or rental agreement number or if this is not available the date which you collected the vehicle and the full name of the main driver. I will then speak with the branch to get some feedback and come back to you further.

Thank you for posting and giving Sixt the chance to resolve your query. I look forward to hearing from you.

Kind Regards,
Gemma - Sixt UK Customer Service Team