I, too, have had really bad luck with AT&T posting miles. Lots of phone calls, letters, complaints, etc. Sometimes I simply give up and go back to MCI who are very efficient and courteous. However, once your miles get out of the AT&T system, then BA is very fast in posting them.

The way I see it, AT&T is still not very serious about the frequent flier market. They also don't seem very serious to keep my $100+/month phone bill http://www.flyertalk.com/forum/wink.gif