Hi, I am conducting research as part of my University Degree and would appreciate input if you have a few minutes spare. Its a short questionnaire and only takes a few minutes.

I want to look at what services are expected and how Hotels deliver on customer experience. Hopefully if my research goes well I can influence change for the betterment of all us travellers?

https://docs.google.com/spreadsheet/...i1pX2c6MQ#gid=

Thank you very much for your time.