Originally Posted by
karenkay
Hang up and call again?
(the question mark because I'm still not convinced that anyone at the new UA really knows what the answer is....although I believe it's supposed to be 'yes, that's possible'...as it was with the old CO system.)
And we have posters who have done so post-3/3, too (
UA-NYC's reassuring voice comes to mind
).
I'm about to do so myself, so will report back in some time tomorrow. Booked my wife's tickets for a December vacation, and need to waitlist her for the same TPAC as my paid ticket (she's currently on IAD-NRT; I want her on IAD-SFO-NRT). I expect to have to try a few agents and have also already set up ExpertFlyer alerts for I/IN and O/ON inventory on said flights (wish I could set up one alert for any of the above instead of four alerts per flight!).