Originally Posted by
fireworksboy
Yes, and the header of that is "Additional Gold and Platinum Membership Benefits".
Again, I am on board with Plats and PPs getting some kind of priority but that's not the way the rules that Marriott is advertising. They put Gold and Platinum benefits in the same paragraph with the only caveat "available at check in". No one made them do it. They clearly could have added another line giving Plats priority, but they didn't.
Again, define what 'available' means? Rooms not sold? Rooms that key's have not been given out for?
Pre-upgrading people would make no sense if 'available' means every unsold room is up for grabs until the guest arrives at the hotel. It would also potentially create a logistical nightmare for the hotel if they blocked rooms for the day and suddenly had to start bumping people at 3pm.
So tell me what Marriott's definition of 'available' means and then the rules can be applied.