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Old Apr 3, 2012 | 7:45 am
  #112  
fireworksboy
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Originally Posted by deac83
The first come first served method breaks down when the hotel UG's early arriving Golds and then Plats and PP's are left with what's left.
Not sure why anyone would feel this way as complimentary upgrades are a benefit for Golds as well as Plats. As a matter of fact, on Marriott's website, the complimentary upgrade is defined in a single section listed as "Additional Gold and Platinum Benefits". It says nothing about Platinum members having a higher priority for those upgrades.

Don't get me wrong - it probably should. But it doesn't as far as I can tell. So, if a Plat and Gold are checking in at the same time with only one upgrade room available, the Plat should get it. But - by Marriott rules - if there's only one room available and the Gold member walks up a minute before the Plat, the Gold should get it.

Also, I don't think anyone should need to beg for an upgrade. It should be automatic.
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