Originally Posted by
TonyBurr
"Ghost" availability is quite common on the new UA websute, especially for LH in F. I have been reporting this for two months and they know about it, they just don't do anything about it.
It is LH F, but ghost availability shouldn't be bookable, right? If I get to the last page of the online process, it seems pretty clear to me that it is bookable.
Originally Posted by
BryanIAH
It's probably a phantom seat. Check ANA and if ANA can't see the seat it's definitely phantom.
Good idea! I didn't even think of that. ANA can't see it, but it
is bookable online...
Originally Posted by
muc2asia
I had the same situation. The 1k desk referred me to to "web support". Web support was able to see the availability. I suggest you have them do the same. If still can't see it, keep insisting. They will eventually see it.
Unfortunately, I'm not 1K. The Star desk is great, but maybe they have different availability than the standard MP desk. Maybe I should just try calling Mileage Plus directly and see if they can see it.